Careers at Henden Financial

Are you a highly organised and detail-oriented individual with a passion for providing exceptional client service? Do you thrive in a fast-paced environment and enjoy supporting a successful team? If so, we want to hear from you!

 

Henden Financial is a well-established and reputable mortgage/financial services brokerage based in Farnborough. We pride ourselves on providing tailored mortgage and protection solutions to our clients, and we are looking for a skilled and enthusiastic Mortgage & Protection Administrator to join our growing team.

 

About the Role:

As a Protection Administrator, you will play a crucial role in supporting our advisors and ensuring a smooth and efficient client journey. Your responsibilities will include:

• Case Management: Managing mortgage and protection applications from initial enquiry through to completion, ensuring all documentation is accurate and compliant.

• Client Communication: Liaising with clients, lenders, and providers, providing regular updates and addressing any queries.

• Administrative Support: Providing comprehensive administrative support to the advisors, including diary management, preparing documents, and handling correspondence.

• Compliance: Adhering to all regulatory requirements and company policies, ensuring all processes are followed meticulously.

• Data Entry: Accurately inputting and maintaining client data on our CRM system.

• General Office Duties: Supporting the smooth running of the office, including handling incoming calls, managing post, and ordering supplies.

 

About You:

 

Essential:

• Proven experience as a Mortgage Administrator or in a similar administrative role within the financial services industry.

• Excellent organisational skills and attention to detail.

• Strong communication and interpersonal skills, both written and verbal.

• Ability to work independently and as part of a team.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

• Familiarity with CRM systems is a plus.

• A positive and proactive attitude.

 

Desirable:

• CeMAP qualification or willingness to work towards it.

• Knowledge of mortgage and protection products.

• Experience dealing with high volumes of work.

 

Benefits:

• Competitive salary

• A personally tailored bonus plan, Pension contributions, Training opportunities, Holiday allowance.

• Supportive and friendly working environment.

• A hybrid of office and home working (details to be agreed).

• Opportunity to develop your career within a growing company.

 

To Apply:

Please submit your CV and cover letter to katherine@hendenfinancial.co.uk. In your cover letter, please highlight your relevant experience and explain why you are a suitable candidate for this role.

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We look forward to hearing from you!

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Henden Financial is an equal opportunities company.